ISO standards are pivotal in promoting enjoyable, sustainable and responsible travel experiences. They address key factors such as service quality, environmental impact, and cultural sensitivity, training requirements for tourism-related professions as well as guidance on how to communicate leisure and entertainment offerings, helping to enhance the reputation and competitiveness of destinations and service providers.


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Smiling man who has a prosthetic leg, is sitting next to his kayak.

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Top 5: Standards for accessible travel
ISO believes in accessibility for everyone, everywhere, including tourist facilities. Here are a few ISO standards that can help.

Top standards

ISO 21401:2018
Tourism and related services
Sustainability management system for accommodation establishments


ISO 21902:2021
Tourism and related services
Accessible tourism for all

Requirements and recommendations

ISO 22483:2020
Tourism and related services

Service requirements