International Standard
ISO/IEC 20000-2:2019
Information technology — Service management — Part 2: Guidance on the application of service management systems
Reference number
ISO/IEC 20000-2:2019
Edition 3
2019-08
International Standard
Read sample
ISO/IEC 20000-2:2019
72120
Published (Edition 3, 2019)
This standard has 1 amendment.

ISO/IEC 20000-2:2019

ISO/IEC 20000-2:2019
72120
Language
Format
CHF 194
Convert Swiss francs (CHF) to your currency

Abstract

This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.

General information

  •  : Published
     : 2019-08
    : International Standard published [60.60]
  •  : 3
     : 63
  • ISO/IEC JTC 1/SC 40
    35.020  03.080.99 
  • RSS updates

 Amendments

Amendments are issued when it is found that new material may need to be added to an existing standardization document. They may also include editorial or technical corrections to be applied to the existing document.

Amendment 1

Edition 2020

ISO/IEC 20000-2:2019/Amd 1:2020
79580
Language
Format
CHF 18
Convert Swiss francs (CHF) to your currency

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